BCS Sales Coordinator/Manager (Voluntary Position)



The Society was established in 1967 by Dr John Fletcher and Mr John Brimble at the Noah’s Ark public house, Tipton. In 2017, the 50th Anniversary of the Society, a 'Blue Plaque' was unveiled above the front door of the public house.

The Society and its members are extremely proud to have, for 53 years, supported, recorded, preserved and celebrated the distinct character and nature of the West Midlands area known since 1846 as 'The Black Country'.

The aims of the Society are to promote and stimulate interest in the past, present and future of the Black Country with regard to historical, social, cultural and environmental matters; to promote a high standard of planning and environmental design and to secure the preservation, protection, development and improvement of features of historic interest in the Black Country.


Summary: To oversee the sale of the Society’s books and merchandise via the internet, at events and to retailers and to coordinate other volunteers involved in the sales and distribution function especially where physical input is required.

Duties: Promoting awareness of the Society’s titles and merchandise

Taking telephone, email or orders via the website

Assembling and packing orders to be sent out

Determining appropriate postage and despatch

Ensuring that all payments are received in full (working with Treasurer)

Maintaining appropriate stock levels and reporting low levels to committee

Liaising with members about orders

Processing payments including cheques, cash, card payments and PayPal 

 Banking cheque and cash receipts

Maintaining records of all sales and receipts and periodic notifications to Treasurer

 Recording stock levels and sales

Complying with the Black Country Society’s relevant Policies and Procedures

Sorting, shelving, boxing or disposing of obsolete books and other materials

Moving boxes and rearranging shelves as necessary

Helping to maintain cleanliness and tidiness of book storage area

Undertaking periodic visits to existing outlets and to proactively seek (including visits) potential outlets for sale of publications and merchandise.


Purpose: The sale of the Society’s publications and merchandise is vital because it enables it to meet its aims and to provide financial contribution to support the work of The Society.

Skills, experience and qualities needed: Good numerate, literate and organisational skills. Desirable - experience of dealing with customers, experience in sales administration and record keeping, familiarity with credit/debit card and PayPal transactions

Time commitment: Sales of goods are made all year round but especially at events and at Christmas time. Weekly commitment is likely to average 4/5 hours per week.

Place of work: largely from home but also in the Society’s bookstore plus travelling locally.

Out of pocket expenses: All reasonable expenses will be reimbursed.

Support offered: Support will be provided by members of the committee of the Society and other sales volunteers

Benefits to the Volunteer: Engagement with a body of people who passionately empathise with all matters relating to the Black Country. An opportunity to exploit your inherent skills and experience to support an organisation and its membership.

To pursue an interest in this role: Please contact The Chairman of The Society